FAQ

FAQ

1. What makes LALAWOIL ski helmets and goggles different?
Our products are designed with a focus on safety, comfort, and performance. Each helmet and goggle is crafted with durable materials, anti-fog and impact-resistant technology, and ergonomic design to ensure reliable protection and visibility on the slopes.

2. Are LALAWOIL ski helmets certified for safety?
Yes. All LALAWOIL helmets meet international safety standards and are tested for impact resistance and fit stability to ensure maximum protection during skiing or snowboarding.

3. Do the goggles fit all helmets?
Our goggles are designed for universal compatibility and fit most helmet models on the market. Adjustable straps and flexible frames ensure a secure and comfortable fit.

4. Are the lenses anti-fog and UV-protected?
Yes. LALAWOIL goggles feature double-layer anti-fog lenses and full UV400 protection to keep your vision clear and your eyes safe in changing light conditions.

5. How should I clean and store my ski goggles?
Use a soft microfiber cloth to clean the lenses gently. Avoid using paper towels or detergents. Store the goggles in a protective pouch in a dry and cool place when not in use.

6. How do I choose the right helmet size?
Measure the circumference of your head just above your eyebrows. Use our size chart on the product page to select the correct helmet size for a snug and comfortable fit.

7. Does LALAWOIL offer warranty or returns?
Yes. We offer a 30-day return policy for unused products in their original condition. If you experience any quality issues, please contact us at service@lalawoil.store for assistance.

8. Can I use LALAWOIL gear for snowboarding?
Absolutely. Our helmets and goggles are suitable for both skiing and snowboarding, offering the same level of protection and performance for all winter sports.